Orders and Shipments
ADVANCE ORDERS, CUT-OFF TIME AND NOTIFICATIONS
We would love to cater for large quantity orders. For orders equivalent to 10 (ten) orders and above, please place your order up to 12nn a day before you need them. For an equivalent of 9 (nine) orders and below, you can order on the same day. Allow at least half an hour of preparation time for our best-sellers and an hour for vegetarian dishes (depending on quantity). Orders placed after 4:00 p.m. will be accepted for delivery at 11:00 a.m. the following day. Please select your preferred delivery date and time on check-out. You will receive a text confirmation after placing your order. We may call or text you directly, if necessary. You will also be notified via text when your order has been dispatched for delivery.
AREA OF COVERAGE AND FEES
We may receive online orders up to 4:00 pm for delivery up to a 30km distance from our restaurant. Delivery fees will be calculated on check-out, before proceeding to payment. Delivery fees may range from P100 to P350 depending on the distance of your location from the restaurant. Please note that distance may affect the quality of the food due to longer delivery time. If your location is not covered by our delivery area, please contact us through our mobile number +639992218728 to see if we can accommodate your area.
POSSIBILITY OF DELAYS
The delivery time slot for the next available hour does not take into account the distance of your delivery address. When selecting time slots, please note that peak hours, rainy weather, and holidays may affect delivery time due to volume of orders and heavier road traffic. We appreciate your understanding.
STORE/CURBSIDE PICK-UP OPTION
You may also choose to select "Curbside pick up" if you need our staff to deliver your food to your car by the driveway. Please also indicate your vehicle type, color and plate number in the “Special Request” portion. For curbside pick-up, please call us on our mobile phone to inform us when you have arrived. There are no added fees with curbside pick-up service.
Payment may be made online via credit card/debit card (Paymongo), bank transfer and G-cash (Dragonpay). Philippine banks are covered in the bank transfer (Dragonpay) option. We humbly ask for your patience and understanding as we work hard to fulfill each order safely and with care.